Excuses are subtle. They often don’t sound like excuses at all. They sound like facts, or harmless observations:
- "That's just how this team works."
- We tried that already, and it didn't work."
- "There's too much going on right now."
- "We're waiting on leadership."
Each of these is a quiet surrender. A small handoff of power. Left unchecked, they begin to define the culture—slowing momentum, weakening accountability, and lowering the bar for what’s possible.
We call this the Excuse Trap™, and it’s more dangerous than it looks. Because it’s not just about performance. It’s about power. And when leaders don’t model how to reclaim it, excuses spread like a virus.
The Real Cost of Excuses
According to research by the Harvard Business Review, teams that fall into blame-and-excuse cycles experience 30% lower productivity and higher rates of burnout and disengagement. Gallup’s data shows that only 1 in 10 employees strongly agree their organization holds people accountable—a key indicator of performance and well-being.
Powerlessness is exhausting. It kills initiative, damages mental health, and feeds disengagement.
A Story from the Field
Years ago, I was consulting with a large retail chain struggling to hit aggressive growth goals. I met with a regional leader who told me, “We’re doing all we can, but corporate keeps changing priorities. It’s just not realistic.”
He didn’t realize it, but he’d fallen straight into the Excuse Trap. I asked him a simple question:
“If success were non-negotiable—if your bonus, your job, and your reputation depended on hitting this goal, what would you do differently?”
He paused. Then he smiled.
“Well… I’d probably stop waiting on corporate and just make the changes I know my stores need.”
That conversation changed everything. Within three months, his region was leading the company in performance. Not because anything external changed but because he reclaimed his power.
Optimism Is a Choice
Pessimism is easy. It’s everywhere. But leadership isn’t about scanning for problems. It’s about spotting possibility. We teach leaders to make optimism a daily, deliberate choice. Not the fluffy kind. The strategic kind that says, “Even if it’s hard, I believe we can influence the outcome.”
This isn’t wishful thinking. It’s a mindset that unlocks action and models courage for your team.
Check Your Battery
You can’t lead powerfully from an empty tank. Here's a simple three-step process to “charge up":
- Recognize the drain – Are you focused on what you can’t control?
- Reframe the story – What’s a more empowering way to see this?
- Redirect your energy – Where can you take meaningful action?
This is mindset management at a tactical level. Leaders who master this don’t just feel better, they perform better, and so do their teams.
Failure Is Not an Option
When an outcome truly matters, failure can’t be final. That's why powerful leaders don’t get stuck in frustration. They stay curious, keep testing ideas, and ask, “What would we do if success were the only acceptable outcome?”
That’s how accountability grows. Not through blame or micromanagement, but through ownership, action, and follow-through.
Your Mindset Is the Message
Culture is shaped by what leaders tolerate and what they model. If your team sees you blaming, explaining, or avoiding, they’ll do the same. But if they see you charged up, focused, and taking action, they’ll rise to meet you.
Final Thought
We all fall into the Excuse Trap sometimes. What matters is what we do next. Will we rationalize and stay stuck? Or recognize the trap and choose differently?
In every moment, we have a choice:
- Optimism is a choice.
- Ownership is a choice.
- Progress is a choice.
The leaders who make these choices consistently are the ones who avoid the excuse trap, the blame game, and actually create legitimate accounatbility—in themselves, their teams, and their results.