Not My Job

This video shows why starting with job descriptions creates gaps, and how flipping to a "results-first" approach automatically fills every crack.

Departments

Whenever the word “versus” is used it is cause for concern. Especially in the context of "department vs. department."When this happens it’s often because the department or team is focused on activities, not results.

Is the Halo Effect Crippling Your Alignment

In our latest video, we explore how the halo effect—when your positive traits cause others to overlook your flaws—might be unintentionally undermining The Alignment Process.

The Exponent of Experience

Experiences have an exponent—they matter more.In this short video, you’ll hear a revealing story about a well-meaning leader whose 5% of negative behavior overshadowed 95% of positive effort—and how quickly that shaped the team’s culture.